Privacy Policy

Privacy Policy

This privacy policy (“Policy”) describes how the personally identifiable information (“Personal Information”) you provide to the ebenos.gr website (“Site” or “Service”) and any of its related products and services (collectively, “Services”) is collected, protected and used. It also describes the choices available to you regarding the use of your Personal Information and how you can access and update this information. This Policy is a legally binding agreement between you (“User”, “you” or “your”) and EVENOS Furniture Store SA (“EVENOS Furniture Store SA”, “we”, “us” or “our”). By accessing and using the Website and the Services, you acknowledge that you have read, understood and agree to be bound by the terms of this Policy. This Policy does not apply to the practices of companies that we do not own or control, or to individuals that we do not employ or manage.

Automatic information collection

When you open the Website, our servers automatically record information that your browser sends. This data may include information such as your device’s IP address, browser type and version, operating system type and version, language preferences or the website you were visiting before reaching the Website and Services, the pages of the Website and services you visit, the time you spend on those pages, the information you search for on the Website, access times and dates, and other statistics.Information collected automatically is used only to detect potential abuse and to generate statistical information about the use and traffic of the Website and Services. This statistical information is not otherwise aggregated in a way that would identify any specific user of the system.

Collection of personal information

You can access and use the Site and Services without telling us who you are or revealing any information that could identify you as a specific, identifiable individual. However, if you wish to use some of the features of the Site, you may be asked to provide certain Personal Information (for example, your name and email address). We receive and store any information you knowingly provide when you make a purchase or complete any online forms on the Site. When required, this information may include the following:

Personal information such as name, country of residence, etc.
Contact information such as email address, address, etc.
Geolocation data such as latitude and longitude.
Some of the information we collect comes directly from you through the Site and Services. However, we may also collect Personal Information about you from other sources, such as public databases and our joint marketing partners.You may choose not to provide us with your Personal Information, but then you may not be able to take advantage of some of the features of the website. Users who are unsure about what information is mandatory are welcome to contact us.

Use and processing of collected information

In order to provide the Site and Services to you or to comply with a legal obligation, we may need to collect and use certain Personal Information. If you do not provide the information we request, we may not be able to provide you with the products or services you have requested. Any of the information we collect from you may be used for the following purposes:

Fulfill and manage orders
Deliver products or services
Send marketing and promotional communications
Respond to inquiries and provide support
Operate and operate the Site and Services
The processing of your Personal Data depends on how you interact with the Site and Services, where you are in the world and whether one of the following applies: (i) you have provided your consent for one or more specific purposes. This does not apply, however, where the processing of Personal Data is subject to the California Consumer Privacy Act or the European Data Protection Act. (ii) the provision of information is necessary for the performance of an agreement with you and/or any pre-contractual obligations of that party; (iii) the processing is necessary for compliance with a legal obligation to which you are subject; (iv) the processing is related to a task carried out in the public interest or in the exercise of official authority vested in us; (v) the processing is necessary for the purposes of the legitimate interests pursued by us or by a third party.

Please note that under certain laws we may be permitted to process information until you object to such processing (with an exception), without having to rely on consent or any other of the legal bases below. In any case, we will be happy to clarify the specific legal basis applicable to the processing, and in particular whether the provision of Personal Information is a legal or contractual requirement or a requirement necessary for entering into a contract.

Billing and payments

We use third-party payment processors to assist us in securely processing your payment information. The use of your Personal Information by third-party processors is governed by their respective privacy policies, which may or may not contain privacy safeguards as protective as this Policy. We encourage you to read their respective privacy policies.

Disclosure of information

Depending on the Services requested or if necessary to complete any transaction or provide any service you have requested, we may share your information with your consent with trusted third parties who work with us, any other affiliates and subsidiaries on which we rely to help operate the Website and the Services available to you. We do not share Personal Information with unaffiliated third parties. These service providers are not authorized to use or disclose your information except as necessary to perform services on our behalf or to comply with legal requirements. We may share your personal information for these purposes only with third parties whose privacy policies are consistent with ours or who agree to comply with our policies regarding Personal Information. These third parties are provided with Personal Information that is necessary only to perform their specified functions and we do not authorize them to use or disclose Personal Information for their own marketing or other purposes.

We will disclose any Personal Information we collect, use or receive if required or permitted by law, such as to comply with a subpoena or similar legal process, and when we believe in good faith that disclosure is necessary to protect our rights, safety or the safety of others, to investigate fraud or to respond to a government request.

Information retention

We will retain and use your personal information for the period necessary to comply with our legal obligations, resolve disputes, and enforce our agreements, unless a longer retention period is required or permitted by law. We may use any aggregated data derived from or incorporating your Personal Information after you update or delete it, but not in a way that would personally identify you. Once the retention period has expired, the Personal Information will be deleted. Therefore, the right of access, the right to erasure, the right to rectification and the right to data portability cannot be enforced after the retention period has expired.

Information transfer

Depending on your location, data transfers may involve the transfer and storage of your information to a country other than your own. You have the right to learn about the legal basis for transfers of information to a country outside the European Union or to any international organization governed by public international law or established by two or more countries, such as the UN, and about the security measures taken by us to protect your information. If any such transfer takes place, you can learn more by checking the relevant sections of this Policy or by contacting us using the information provided in the contact section.

User rights

You may exercise certain rights in relation to your information processed by us. In particular, you have the right to do the following: (i) you have the right to withdraw your consent where you have previously given your consent to the processing of your information. (ii) you have the right to object to the processing of your information if the processing is based on a legal basis other than consent; (iii) you have the right to know whether your information is being processed by us, to receive notification about certain aspects of the processing and to receive a copy of the information being processed; (iv) you have the right to verify the accuracy of your information and to request its updating or correction; (v) you have the right, under certain circumstances, to restrict the processing of your information, in which case we will not process your information for any purpose other than storing it. (vi) you have the right, under certain circumstances, to obtain the erasure of your Personal Information from us; (vii) you have the right to receive your information in a structured, commonly used and machine-readable format and, where technically feasible, to transmit it to another controller without hindrance. This provision applies provided that your information is processed by automated means and that the processing is based on your consent, a contract to which you are a party or pre-contractual obligations thereof.

Right to object to processing

Where Personal Data is processed in the public interest, in the exercise of official authority vested in us or for the purposes of the legitimate interests pursued by us, you may object to this processing by providing a reason relating to your particular situation to justify the objection. Please note that, however, if your Personal Data is processed for direct marketing purposes, you may object to this processing at any time without providing any justification. To find out whether we process Personal Information for direct marketing purposes, you can refer to the relevant sections of this document.

Data protection rights under GDPR

If you are a resident of the European Economic Area (EEA), you have certain data protection rights and EVENOS Furniture Store SA aims to take reasonable steps to allow you to correct, amend, delete or restrict the use of your Personal Data. If you would like to be informed about what Personal Information we hold about you and if you would like it removed from our systems, please contact us. In certain circumstances, you have the following data protection rights:

You have the right to request access to your Personal Information that we store and you have the ability to access your Personal Information.
You have the right to request that we correct any Personal Information that you believe is inaccurate. You also have the right to request that we complete Personal Information that you believe is incomplete.
You have the right to request the deletion of your Personal Data under certain conditions of this Policy.
You have the right to object to the processing of your Personal Data by us.
You have the right to request restrictions on the processing of your Personal Information. When you restrict the processing of your Personal Information, we may store it but will not process it further..
You have the right to receive a copy of the information we hold about you in a structured, machine-readable and commonly used format.
You also have the right to withdraw your consent at any time where EVENOS Furniture Store SA relied on your consent to process your Personal Data.
You have the right to complain to a Data Protection Authority regarding the collection and use of your Personal Data. For more information, please contact your local data protection authority in the European Economic Area (EEA).

How to exercise these rights

Any requests to exercise your rights may be addressed to EVENOS Furniture Store SA via the contact details provided in this document. Please note that we may ask you to verify your identity before responding to such requests. Your request must provide sufficient information to allow us to verify that you are the person you claim to be or that you are the authorized representative of that person. You must include sufficient details to allow us to properly understand the request and respond to it. We cannot respond to your request or provide you with Personal Information unless we first verify your identity or authorization to make such a request and confirm that the Personal Information relates to you.

Protecting children’s privacy

We do not knowingly collect personal information from children under the age of 18. If you are under the age of 18, please do not submit personal information through the Site and Services. We encourage parents and legal guardians to monitor their children’s Internet usage and to help enforce this Policy by instructing their children never to provide Personal Information through the Site and Services without their permission. If you have reason to believe that a child under the age of 18 has provided Personal Information to us through the Site and Services, please contact us. You must also be at least 16 years of age to consent to the processing of your Personal Information in your country (in some countries we may allow your parent or guardian to do so on your behalf).

Cookies

The Site and Services use “cookies” to help personalize your online experience. A cookie is a text file placed on your hard drive by a website server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie to you. We may use cookies to collect, store and track information for statistical purposes to operate the Site and Services. You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the features of the Site and Services. You can learn more about cookies and how they work here.

Do Not Track signals

Some browsers incorporate a “Do Not Track” feature that signals to websites you visit that you do not want your online activity tracked. Tracking is not the same as using or collecting information in connection with a website. For these purposes, tracking refers to the collection of personally identifiable information from consumers who use or visit a website or online service as they move to different websites over time. The Website and Services do not track its visitors over time and across third-party websites. However, some third-party websites may track your browsing activities when they display content to you, which allows them to customize what they present to you.

Advertisements

We may display advertisements online and may share aggregated and non-identifying information about our customers that we or our advertisers collect through your use of the Site and Services. We do not share personally identifiable information about individual customers with advertisers. In some cases, we may use this aggregated and non-identifying information to serve customized advertisements to the intended audience. We may also allow certain third-party companies to help us customize advertisements that we believe may be of interest to users and to collect and use other data about users’ activities on the Site. These companies may display advertisements that may place cookies and otherwise track user behavior.

Links to other resources

The Site and Services contain links to other resources that are not owned or controlled by us. Please note that we are not responsible for the privacy practices of such other resources or third parties. We encourage you to be aware when you leave the Site and Services and to read the privacy statements of each source that may collect Personal Information.

Information security

We secure the information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. We maintain reasonable administrative, technical and physical safeguards in an effort to protect against unauthorized access, use, modification and disclosure of Personal Information under our control and custody. However, transmission of data over the Internet or wireless network cannot be guaranteed. Therefore, while we strive to protect your Personal Information, you acknowledge that (i) there are security and privacy limitations of the Internet that are beyond our control. (ii) the security, integrity and confidentiality of any and all information and data exchanged between you and the Site and Services cannot be guaranteed. and (iii) any such information and data may be viewed or compromised in transit by a third party, despite best efforts.

Data breach

In the event that we become aware that the security of the Site and Services has been compromised or that users’ personal information has been disclosed to unaffiliated third parties as a result of external activity, including, but not limited to, security attacks or fraud, we reserve the right to take reasonably appropriate measures, including, but not limited to, investigating and reporting, as well as notifying and cooperating with law enforcement authorities. In the event of a data breach, we will use reasonable efforts to notify affected individuals if we believe there is a reasonable risk of user harm as a result of the breach or if notification is otherwise required by law. When we do so, we will post a notice on the Site.

Changes and modifications

We reserve the right to modify this Policy or its terms relating to the Site and Services from time to time in our sole discretion and will notify you of any material changes to the way we handle Personal Information. When we do so, we will revise the updated date at the bottom of this page. We may also notify you in other ways at our discretion, such as through the contact information you have provided. Any updated version of this Policy will be effective immediately upon posting of the revised Policy, unless otherwise specified. Your continued use of the Site and Services after the effective date of the revised Policy (or other act specified at that time) will constitute your consent to those changes. However, we will not, without your consent, use your Personal Information in a manner materially different from that stated at the time your Personal Information was collected.

Acceptance of this policy

You acknowledge that you have read this Policy and agree to all of its terms and conditions. By accessing and using the Website and the Services, you agree to be bound by this Policy. If you do not agree to comply with the terms of this Policy, you are not authorized to access or use the Website and the Services.

Contact us

If you would like to contact us to understand more about this Policy or would like to contact us regarding any matter related to your individual rights and personal information, you can send an email to info@ebenos.gr

This document was last updated on December 11, 2024